We understand that sometimes products may not be exactly what you need. This policy outlines the guidelines for returning items purchased on the Jokarz Wholesale Marketplace.
Eligibility:
- You can request a replacement or return within 7 days from the date of delivery.
Conditions for Return:
- Only unopened and unused items in their original packaging are eligible for return.
- Damaged, used, or incomplete items may not be accepted for return.
Refunds and Exchanges:
- Once your return is approved, you will have the option to receive a refund or exchange (subject to availability).
- Please note that original shipping costs will not be refunded.